Welcome to Extracta Mark!

High Quality, Environmentally Safe, Professional Carpet Cleaning in South Shields, North Shields, Jarrow, Hebburn, Tynemouth, Boldon, Whitburn, Newcastle, Sunderland and Washington.

For a FREE no obligation quotation call us today on…
0191 45 45 071 or 07939 310 816

Extracta Mark is a high quality carpet cleaning company with over 27 years of carpet experience offering professional environmentally safe carpet cleaning to domestic, retail and commercial properties.

If you live in South Shields, North Shields, Jarrow, Hebburn, Tynemouth, Boldon, Whitburn, Newcastle, Sunderland and Washington then these services are available to you.

Call Mark on 07939 310 816 or (0191) 45 45 071 for your FREE no obligation quotation.

Extracta Mark will cater for all your cleaning needs including soft, furniture, car interiors, eliminating infestations and unpleasant odours. Our customers range from individuals, care home's and hospitals, to over 1000+ square foot business's and corporate buildings.

We utilizes the latest equipment and chemicals to make sure we have the tools to carry out any job to the highest standard, safely and in an environmentally aware manner.

We offer a cleaning consultancy for companies and organisations that require specialist advice for the cleaning of hazardous body fluids in facilities such as care & nursing homes, hospitals and public amenities.

Talk to Extracta Mark before you renew your cleaning contract, we offer BIG SAVINGS if you switch to us.



  • Our Carpet Cleaning Offers:

  • Complete removal of dirt and debris

  • Superb carpet appearance, feel and smell

  • Fresher environments

  • Longer life span of your carpets

  • Improve and maintain your carpet appearance in high traffic areas

  • Rapid drying times mean your carpets can be used sooner



  • Our Systems Offers:

  • High air quality on site

  • All contaminated cleaning fluids and water are extracted to the remote vehicle

  • Remote cleaning system reduces noise and contamination hazards

  • Waste disposal is done remotely in an environmentally friendly way


Whatever carpet cleaning problem you have, we can fix it.

FAQs About Carpet Cleaning

A: The Three Steps to Successful Maintenance:

1. Vacuum. 2. Vacuum. 3. Vacuum.

This is the secret to success. A dry carpet will not be harmed by brushing action to the fibers. Therefore, we recommend a good quality, upright vacuum cleaner with a reel-type brush to move the tips of the carpet pile so the dirt can be removed with the air velocity created by the vacuum.

The amount of traffic and the relation of the carpet to dirty access areas are the main factors governing the frequency of vacuuming.

The basic rule is that dirt should not be allowed to settle in the carpet. Walking on dirt and grit that has settled into the base of the fibers causes an abrasive action, which results in the appearance of traffic lanes and worn areas.

Vacuum traffic lanes every day. Use a back-and-forth motion in one direction, and then finish the carpet by going back-and-forth in the opposite direction. And remember, go slowly.

Change the disposable bags or empty the vacuum often. Filled pickup bags result in less suction and less dirt removal. Be sure to check the belt that drives the brush or beater bar. A broken or worn belt reduces efficiency. And don’t be upset by the amount of fiber you pick up from new carpet. These are ends which are not removed in the manufacturing process and often appear for many months.

Carpet Sweepers and electric brooms are useful for picking up surface soil, but it is important to know that they will not clean deeply.

Never use a broom of any kind on the carpet. At best, the dirt is just moved around, and a dust problem is created.

One of the best methods of preventing the tracking of soil throughout your home is to provide removable mats at each entrance to your home – both inside and outside. These removable mats can be laundered, hosed, beaten or vacuumed as soil accumulated to a noticeable degree.

A: The odour from new carpet is much like the odour found in a new car or in leather, and it should disappear in a short time. If the odour is objectionable, fresh air ventilation is the best method to eliminate it. Open windows and doors and operate your fan system during the removal of the old carpet and installation of new carpet, as well as during any construction project.
Those who find the odour from new carpet offensive, or who might be unusually allergic or hypersensitive, should consider avoiding the area during and immediately following installation.

The odour is not harmful, but providing maximum air flow after installation should quickly dissipate the odour.

A: Carpet is available in a wide variety of styles made from yarn of different fiber types, and what is best for a particular situation is largely a matter of personal preference. There is no difference between natural and synthetic fibers relating to indoor air quality.
Both kinds should be given proper care and maintenance, and both will provide years of comfort and enjoyment.

If new carpet is not considered harmful, what could cause the allergic reactions some people have experienced?
The most likely cause is airborne dust and biological particulates. Many people are allergic to dust, and its presence may be widespread, resulting from numerous sources.

Fine particles accumulate in, under, and around carpet and other furnishings. When old carpet is removed, large concentrations of particulates, such as dust, dust mites, and other allergens, are often released. Even new homes or offices can be the source of a problem, since significant amounts of dust from the construction process can irritate the eyes and upper respiratory tract.

While scientific evidence clearly demonstrates that carpet is safe, we recognise the possibility that a small group of people might be unusually sensitive to a variety of indoor products. We recommend everyone follow the proper installation, maintenance, and cleaning instructions included in this information.

A: The problems that many people may be experiencing with indoor air quality involve a combination of factors which are complex in nature. One of the best solutions, however, is simple: ventilate the home or building regularly. Windows and doors should be left open periodically to release stale air and dissipate some particulates which build up in closed environments.
Of critical importance is the condition of our heating/air conditioning systems, as inefficient or faulty systems are the primary sources of poor indoor air quality. Replace filters regularly and have your ventilation system inspected to verify that it is in good working order.

To control fungi, such as mildew, repair leaks promptly, as water damage to building materials and furnishings promotes the growth of these organisms.

Regular maintenance and cleaning of carpet will also help to remove trapped particulates and prevent build-up. When installing new carpet, vacuum the old carpet and keep the entire area clean during the installation process to minimize the level of particulates.

It is prudent to keep the area well ventilated during installation and for several days thereafter.

Also, those who believe that they are unusually allergic or hypersensitive should consider avoiding the area during and immediately following installation or any other reconstruction.

What is the carpet industry doing to address the indoor air quality issue?
Many consumer concerns are based on lack of knowledge about the issue, and we believe the material you are reading provides needed information.

What independent testing has been done on carpet as it relates to indoor air quality?
The EPA, the Consumer Product Safety Commission, toxicologists, and university and independent laboratories have conducted extensive research on carpet and the role it plays in indoor air quality. Studies have been performed to determine the rate of emissions of VOC’s, process variables, toxicity data, and health risk assessment.

To date, the weight of scientific evidence has been very reassuring and demonstrates that carpet is safe.