Help?

Helpful information for houshold or business spills, stains, smells or anything regarding the services Extracta Mark provides.

No matter the problem contact us immediately and we will guide you through what to do to minimise any damage.

Spills and Stains?
First and foremost, for any stain type, act quickly. Pick up any solids that are easily removable. In the case of muddy footprints, wait until they are thoroughly dry, then vacuum.

Alcohol, Ball Point Pen Ink, Beer, Blood, Chalk, Chewing Gum, Chocolate, Coffee, Cola Drinks, Crayon, Felt Tip Markers, Furniture Polish, Grease (vehicle), Inks, Ketchup, Lipstick, Mascara, Milk, Oil (Petroleum), Paint (oil based), Rust, Shoe Polish, Tar, Tea, Urine, Varnish, Vomit, Water Colors, Wax (Candle), Wine & much, much more...

Unpleasant Odours
Unpleasant odours a problem? Our clients include hospitals and care homes, we have never had an unhappy customer.

Germs and bacteria of all kinds can be tracked onto your carpeting. Even the use of treated door mats cannot prevent this, but may significantly retard the process. These germs are alive and thriving in your carpet, and as long as it remains dirty, they will continue to breed and grow. Not only does this cause a health risk, it also causes bad odours.

The use of Microban will eliminate all of these problems.

Microban - Indoor environmental protection against germs, insects and odours.

Contact us for more information on how
extractamark can help you.

What Can You Do ?

The Three Steps to Successful Maintenance:

1. Vacuum. 2. Vacuum. 3. Vacuum.

This is the secret to success. A dry carpet will not be harmed by brushing action to the fibers. Therefore, we recommend a good quality, upright vacuum cleaner with a reel-type brush to move the tips of the carpet pile so the dirt can be removed with the air velocity created by the vacuum.

The amount of traffic and the relation of the carpet to dirty access areas are the main factors governing the frequency of vacuuming.

The basic rule is that dirt should not be allowed to settle in the carpet. Walking on dirt and grit that has settled into the base of the fibers causes an abrasive action, which results in the appearance of traffic lanes and worn areas.

Vacuum traffic lanes every day. Use a back-and-forth motion in one direction, and then finish the carpet by going back-and-forth in the opposite direction. And remember, go slowly.

Change the disposable bags or empty the vacuum often. Filled pickup bags result in less suction and less dirt removal. Be sure to check the belt that drives the brush or beater bar. A broken or worn belt reduces efficiency. And don't be upset by the amount of fiber you pick up from new carpet. These are ends which are not removed in the manufacturing process and often appear for many months.

Carpet Sweepers and electric brooms are useful for picking up surface soil, but it is important to know that they will not clean deeply.

Never use a broom of any kind on the carpet. At best, the dirt is just moved around, and a dust problem is created.

One of the best methods of preventing the tracking of soil throughout your home is to provide removeable mats at each entrance to your home - both inside and outside. These removeable mats can be laundered, hosed, beaten or vacuumed as soil accumulated to a noticeable degree.